Privacy Policy

1. Introduction

At EPKART, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and share your information when you visit our website or use our services. By accessing or using our website, you agree to this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We collect personal information that you provide to us directly, such as:

• Name
• Email address
• Shipping and billing address
• Phone number
• Payment information (credit card details, PayPal, etc.)
• Account login credentials

2.2 Non-Personal Information

We also collect non-personal information that does not directly identify you, such as:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages visited and time spent on our website
• Device information

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. Cookies help us enhance your experience on our website by remembering your preferences and tracking your usage patterns.

3. How We Use Your Information

3.1 To Provide and Improve Our Services

We use your personal information to:

• Process and fulfill your orders
• Communicate with you about your orders, inquiries, and requests
• Provide customer support
• Personalize your shopping experience
• Improve our website and services

3.2 Marketing and Promotional Communications

With your consent, we may use your email address to send you marketing and promotional materials. You can opt out of these communications at any time by following the unsubscribe instructions in the email.

3.3 Legal Compliance

We may use your information to comply with applicable laws, regulations, and legal processes, and to protect our rights and property.

4. How We Share Your Information

4.1 Service Providers

We may share your personal information with third-party service providers who perform services on our behalf, such as payment processing, shipping, and marketing. These service providers are required to protect your information and use it only for the purposes for which it was disclosed.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, and destruction. However, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure.

6. Your Rights and Choices

6.1 Access and Update Your Information

You have the right to access and update your personal information by logging into your account or contacting us directly.

6.2 Opt-Out of Marketing Communications

You can opt out of receiving marketing emails from us by following the unsubscribe instructions in the email or contacting us at connect@epkart.com.

6.3 Delete Your Account

You can request the deletion of your account and personal information by contacting our customer service team. Please note that we may retain certain information as required by law or for legitimate business purposes.

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete the information as soon as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website, and the revised policy will be effective immediately upon posting. Your continued use of our website after the posting of the revised policy constitutes your acceptance of the changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

EPKART

connect@epkart.com

By using EPKART, you acknowledge that you have read, understood, and agreed to this Privacy Policy. We are committed to protecting your privacy and appreciate your trust in us.

Thank you for choosing EPKART!